Shipping
We know how excited you are to receive your Sattvik Sutra favorites, and we are just as excited to send them to you! We ensure that every order is handled with care, packed with love, and delivered safely to your doorstep.
Shipping Across India:
We proudly offer shipping services across India. Whether you’re in a bustling metro city or a serene countryside village, we will make sure your order reaches you.
Order Processing Time:
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.Delivery Time:
Once dispatched, your package is typically delivered within 5–7 business days. Delivery timelines may vary slightly depending on your location, weather conditions, or unforeseen logistics delays.Shipping Partners:
We work with reputed courier partners like Blue Dart, Delhivery, DTDC, and India Post to ensure timely and safe deliveries.
Shipping Charges:
Standard Shipping:
We offer free shipping for orders above a certain value (example: ₹199 and above).
For orders below this value, a nominal shipping charge will be applicable, which will be clearly mentioned at checkout.
Packing with Care:
At Sattvik Sutra, we take great pride not only in the purity of our products but also in how we pack and deliver them.
To preserve the freshness, taste, and quality of our millet cookies and energy bars, we use a combination of food-grade plastic and protective packaging materials. This ensures your order stays safe, hygienic, and intact throughout its journey to you.
We carefully seal and cushion every package to protect it from damage during transit, so you receive your Sattvik Sutra favorites in perfect condition, just the way they’re meant to be enjoyed.
Tracking Your Order:
As soon as your order is shipped, you will receive a shipping confirmation email and SMS, along with a tracking link. This allows you to follow your package’s journey right up to your doorstep.
Simply click the link to see real-time updates!
In case of any delays or issues, our customer care team is always ready to assist you.
Important Notes:
Please ensure you provide complete and correct shipping information to avoid any delays or misdeliveries.
If you miss the delivery, the courier company will usually attempt delivery again or will contact you for a convenient time.
In rare cases, delivery timelines might be impacted due to natural calamities, strikes, or unforeseen external factors beyond our control. Rest assured, we’ll keep you updated in such situations.
Customer Support:
For any shipping-related queries, feel free to write to us at support@sattviksutra.com or call our customer care number between 10 AM to 6 PM, Monday to Saturday.
Your happiness is our goal, and we’re here to make sure your experience with us is delightful from start to finish.
License No. 10524999000008